Social Marketing

We build engagement, loyalty, and advocacy.

We’re with you every step of the way to help you create meaningful conversations that boost engagement, loyalty, and advocacy. And that’s just the tip of the iceberg…

Whether you’re looking to launch a new brand presence or are searching for ways to improve your current efforts (and everything in between) – we’re here. By listening to how your audience speaks about your brand, your competitors, your offerings, and their needs and desires, we’re able to pull actionable insights that will allow your brand, online and off, to deliver more value and satisfy your customers’ desires.

Successful social marketing involves honoring and fully committing to your brand story, setting goals, finding and understanding your audience, developing a strategy, watching your competitors, engaging your followers, provoking conversations, providing customer service, delivering valuable content, listening to your market, following shifts and trends, measuring your impact, analyzing the results of your efforts, continuously optimizing your strategy, and sometimes, it also means being prepared to handle critics.

All of that- well, that’s just a basic and edited summary of what we do to deepen the relationship between you and your customers. Whether launching a new brand or revitalizing an existing one, defining your brand provides the map and compass for getting your brand where it wants to go. How you define your brand will define how you speak about your brand, what your core messages are, and what sets you apart from the competition. Why choose you? A strong brand bridges the gap between who you are and how you want to be perceived and how your audience actually sees, thinks, and speaks about you.

By combining the way you think and speak about your brand with market research and consumer trends we are able to design a strategy that lays the framework of what your brand is and will be and which types and methods of communication will allow it to thrive.

  • Strategy Development

  • Content Creation

  • Ad Creation

  • Content Seeding & Distribution

  • Editorial Calendar Creation

  • Organic Social Outreach

  • Community Management

  • Customer Service

  • Crisis Preparation & Management

  • Social Listening

  • Social Monitoring & Analytics

  • Paid Ad Management

  • Campaign Optimization

  • Detailed Campaign Reporting